Inserting videos into chatbot is a very effective way for products and services to be seen by customers immediately. This way, they will not be redirected to a web or youtube anymore. Thus, it can ensure that your customer will have a smooth purchase process.
Note: Please keep in mind that when using video links from Facebook, the file size is not limited. But when using external video (e.g. dropbox), the capacity limit is 20MB.
There are two ways to upload videos to chatbot:
Upload the video on your business page, then copy the link and attach it to your chatbot.
Upload the video through dropbox. Copy the link and add it to your chatbot.
Again, when using this method, please limit the file size to a maximum of 20MB. The large file size will take a long time to load and may cause discomfort to your customers.
If the video length is long, the video quality will be compromised for fast loading speed. It is advisable to make a short video, preferably under 1 minute to achieve an HD quality.
Step 1: Sign-in or create a Dropbox account: https://www.dropbox.com
Step 2: Upload video audio file (it must be mp3 or mp4 and the size should not exceed 20MB). In case the video fails to upload, please upload a smaller file.
Step 3: Click on the Share button to get the video/audio link.
Step 4: Select Create a link.
Step 5: After creating your link, simply copy it.
Step 6: Make sure to edit the link before pasting it to your flow. Please see the instructions below.
After copying the link will look like this: https://www.dropbox.com/s/ulc8wtsis77axe3/tut-create-bot-mini.mp4?dl=0
Remove the “www.dropbox.com” part and change it to dl.dropboxusercontent.com.
The link should now look like this: https://dl.dropboxusercontent.com/s/ulc8wtsis77axe3/tut-create-bot-mini.mp4
Step 7: Go back to your block, and click on Upload Video.
Step 8: Insert the edited link.
Step 9: Test and see the results
Do you have any other questions regarding the Video Upload feature of AhaChat? Want to launch your outreach campaign through Chatbot with some expert advice from us? Do not hesitate to contact us for the fastest and most effective answer! Enjoy our free chatbot tool without having to pay any costs!