Why Business Should Consider Chatbots

Posted on April 9, 2020 - 2 mins read

The digital age keeps rising and rising and it is evident that the chatbot movement is here to stay.

We'd like to present statistics on why business owners should consider chatbots for there businesses and soon check out AhaChat after:

1. The global Chatbot market is expected to grow exponentially between 2016 - 2023 (Credence Research)

This is seen with more and more business shifting online for less cost implications globally. Every year social media user have been increasing as well, especially on Facebook.

Photo by Adeolu Eletu on Unsplash

Photo by Adeolu Eletu on Unsplash


2. 40% of mobile interactions will be managed by smart agents by this year, 2020. (Gartner)

Imagine how we've advanced throughout the years? It is very business-minded to switch on smart agents on mobile interactions to save on time and be able to focus more on developing better products for current and potential customers

Photo by William Hook on Unsplash

Photo by William Hook on Unsplash


3. 6 billion connected devices will proactively ask support by 2018. (Gartner)

Photo by Marvin Meyer on Unsplash

Photo by Marvin Meyer on Unsplash

This number of devices means the potential number of the customers your business can tap. It can also help develop potential partners to help bring your brand go to its full potential in the digital landscape.

4. 44% of executives believe artificial intelligence's most important benefit is "automated communications that provide data that can be used to make decisions". (Narrative Science)

Photo by NordWood Themes on Unsplash

Photo by NordWood Themes on Unsplash

Chatbot has been proven as one of the most fluid interactions with customers that also gets snackable data of customer behavior and preference. Data is the most beneficial points of chatbots as business can build their new products on market interest and can even improve current offerings

5. 10,000 developers are building chatbots in Facebook messenger.

More and more brands flock to Facebook messenger because it has the biggest consumer base. This comes to show that the chatbot movement is bigger and stronger than ever. And building your business with Facebook messenger chatbot is the next big step for you.

Start trying out how chatbots work today. We recommend you to use AhaChat's chatbot. It's easy to use and it is absolutely FREE! Awesome right? Try it out now!

By Ahachat

We stay here to build meaningful relationships between brands and customers.